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Terms & Conditions

This page contains important information regarding the purchase of products and courses via the website, and making a purchase constitutes your acceptance of these conditions.

Online Purchases - Courses

When you place make a booking online with us, you will receive an email confirming receipt of your booking and containing the details of your booking. Your booking represents an offer to us to attend a course which is accepted by us when we send confirmation to you that we've allocated a space to you. That acceptance will be complete at the time we send said to you. Any courses on the same booking which we have not confirmed at that time do not form part of that contract.

Bookings must be paid for using an approved method offered online, which you are directed to complete once you place an order on the site.  If you do not complete the payment process, we will normally contact you to advise you and make arrangements for payment to be made.

We reserve the right to withdraw a course without notice or explanation, and the right to cancel an booking which has already been placed.  In these cases, we will offer you a full refund or an alternative date.  If an alternative date does not suit you, you are entitled to a full refund or credit towards an alternative course.

You can cancel any booking which has not yet run, in which case a partial refund will be made to you. A cancellation under these terms must be made in writing to the address at the foot of this page, or by completing the Cancellation Form.  Where forty five (45) clear days or more notice has been provided, you will be provided with a full refund for the course less a £25 administration charge.  Where thirty (30) clear days or more notice has been provided, you will be provided with a refund of half the amount paid for the course.  Where less than thirty (30) clear days notice has been provided, sadly we will be unable to provide you with a refund for your course.  It is not possible to transfer the funds paid to another course that we offer, including an alternative date for the same course.

Online Purchases - Shop Products

When you place an order to purchase a product from us, you will receive an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send said contact to you. Any products on the same order which we have not confirmed in our contact to have been dispatched do not form part of that contract.

Orders must be paid for using an approved method offered online, which you are directed to complete once you place an order on the site.  If you do not complete the payment process, we will normally contact you to advise you and make arrangements for payment to be made.

We reserve the right to withdraw an item from sale without notice or explanation, and the right to cancel an order which has already been placed but not yet dispatched, in which case, a full refund will be made to you.

You can cancel any order which has not yet been dispatched, in which case a full refund will be made to you. A cancellation under these terms must be made in writing to the address at the foot of this page, or by completing the Cancellation Form.

Once an item has been dispatched, you can no longer cancel the order. Under the terms of the Distance Selling Regulations, you can return any products you have ordered for a full refund, including the cost of the postage you paid to us, but we will are not obligated to cover the costs of you sending the products back to us. You must look after any products you wish to return and package them to prevent damage in transit - products remain your responsibility until received back by us, so we recommend you consider using a registered postal service. You must pay for any return carriage costs. You must contact us within seven days of receiving the product(s) to make a return under the DSR.

Where an item is faulty, please contact us to arrange either a replacement or refund. We may ask you to return the items to us, in which case we will instruct you how to return the items and make arrangements to pay the cost of returning the item to us.

Returns are not accepted after the seven day 'cooling off' period provided under the Distance Selling Regulations.

Please note, we are only able to despatch to UK-based addresses at present.

Gift Cards

We sell a range of Gift Cards which can be used towards the purchase of courses and/or products available from Barry Rogers School of Sewing.  Our gift cards are not cheque guarantee, credit or charge cards.  You may use the credit on a card towards the cost, partial or full, of any course(s) or product(s) available on this website, or bookings made via telephone or postal booking form.

If the Gift Card is not used fully after a period of 24 months from when it was purchased, the card will automatically expire at the end of that period. To reactivate the card, or check the status of the card, please contact us with the serial number. Please note that any credit on an expired card will be lost.

When you use a Gift Card, the amount of your purchase will be deducted from the balance on the card. If you do not use all of the balance on the card, the remaining amount will be retained for a future purchase.  You may only redeem your Gift Card in GB pounds sterling.  The Gift Card cannot be redeemed or exchanged for cash and refunds will not be given for the purchase of a Gift Card.  The Gift Card is like cash. Lost, stolen or damaged cards cannot be replaced.  All refunds of goods or bookings purchased with a Gift Card will be made in accordance with the relevant terms and conditions in this document, and will be refunded to the card balance and not any other method of payment.

We will cancel the value of the Gift Card if we fail to receive payment from the purchaser's bank or card company for the initial purchase of the card.  Further action may be taken where the fraudulent use of a credit card is suspected.

Payment by Cheque

Please be aware that, when selecting to pay for your order or booking by cheque, your cheque must be made payable to Barry Rogers, and not Barry Rogers School of Sewing.  We must receive your cheque within seven days of you making a booking or placing an order on our website in order to despatch your goods and/or confirm your place on your course(s).  If we do not receive your cheque within this time, or your cheque does not clear our account, we reserve the right to cancel your order or booking.

Security

Payments are processed by our merchant service, PayPal. You do not need a PayPal account in order to make a purchase from us. Although this website is not a secure site, your personal and payment information are only sent to PayPal via their own website which is secure. We never see your card number, only the address and telephone number you provide with your order.

Privacy

We collect personal information for the purposes of fufilling your request and marketing. We would like to use your name, address and email address to contact you about products and services offered by Barry Rogers School of Sewing that we feel may be of interest to you. If you are happy for us to do this, please let us know. We will never pass your details to a third party unless required to do so by law.

Amendments

We reserve the right to amend these Terms & Conditions from time to time, where we consider it reasonable and necessary to do so. The current conditions will be available at all times at Barry Rogers School of Sewing and at this website.

Updated 15th March 2014

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Contact Us

  • Barry Rogers School of Sewing
  • 43a Bridge Road
  • Itchen, Southampton
  • Hampshire, SO19 7GP

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